FAQS

How do I find the custom jerseys I want to buy?

All our products are customized and need to be suitable for our own products. Please contact our customer service.7x24 hours for you.

 

 

How do I make my favorite custom jerseys that I didn't find online?

Please contact us and tell us what's your idea. We would be happy to send you a free mock-up of your design and a modest price quote based on exactly what you want.

 

 

Why can't I choose the products style I want directly on the website?

Our website is privately customized without specific products. If you want some products of specific styles, you can find them on the corresponding official website and send their pictures to our customer service. Our customer service will directly customize your personal link for you, and you can place an order directly.

 

 

Why should you buy from our website

We are factory direct selling, on-site design and on-site processing. The price is much cheaper than any market

 

 

How do I place an order?

You can choose online payment or offline transfer

After choosing your private customized products, our customer service will generate a product link for you, and you can place an order online directly. If you need to use PayPal or other payment methods, you can directly contact our customer service, which will provide you with safe and reliable transfer services.

 

 

How do you send my personalized jerseys?

We are proud to use UPS/DHL/Fedex/TNT/USPS as our primary carrier. Our production time will be the same and shipping costs vary depending on where the order is going.

 

 

 

How long will I get my custom jerseys?

Typically, it takes about 2-7 business days to prepare your order, and shipping time is 7-12 business days. If your order choose Expedited shipping, the delivery time is 3-5 business days.

 

 

How to track my order?

When you contact our customer service, you can always consult any information about your products, including production progress and transportation progress. Very convenient

 

 

How do I find the items size fitting me?

Our customer service will give you the size chart. If you don't mind, you can also tell our customer service your height and weight information, and the customer service will recommend your size.

 

 

How do I change my order or cancel my order?

Since your personalized jerseys are one-of-a-kind and made just for you, a $10 customization fee per item is included in your purchase. If you would like to change or cancel your order, please contact our customer service with your order information and the reason of the cancellation, and we will try to retrieve it back.

 

How do I return the items to your company?

Our personalized jerseys cannot be returned unless it is defective or damaged. Please refer to our Shipping&Returns Policy on Damaged/Misprinted Items or please contact our customer service for return.

 

 

How many payment methods do you accept?

It's available through Visa Card/Master Card/Paypal Method/Western Union/ Money Gram to pay, If you meet any payment issues when you order , please feel free to contact with our Customer Service, thanks.